REFUND POLICY

REFUNDS

If a return is approved and a replacement or exchange is not possible, a refund may be issued at the discretion of Tanturi Ethnics.

Approved refunds will be processed to the original payment method or through another suitable method communicated by our team.

Shipping charges, if any, may be non-refundable.

6. Return Conditions

Any approved return must be:

  • Unused and unworn
  • Unwashed
  • Free from stains, perfume, makeup or other marks
  • In original packaging with tags and accessories intact
  • Safely packed to prevent damage during return transit

Products that do not meet these conditions may be rejected.

7. Important Note for Handloom Sarees

Our sarees may have minor variations in colour, weave, texture, zari, motifs or finish. These are natural characteristics of handcrafted and handloom products and are not considered defects or grounds for return.

Colour may also appear slightly different depending on your screen, device settings and lighting conditions.

8. Contact Us

For any return-related query, please contact our customer support team with your Order ID and relevant photographs/videos.

We are always happy to help and will do our best to resolve genuine product issues fairly.

Thank you for choosing Tanturi Ethnics.